Reviews
Chesterfield
A Plus Roofing did an excellent job on my re-roof job. They came out for the estimate and explained all the work they would do and why. The job was completed promptly, the yard was cleaned well, and I got the best estimate.
A Plus Roofing was very responsive. They came out within a day to provide an estimate and then started and completed the project according to the schedule they provided. We were very pleased with their work and will definitely use them again.
The experience with A+ Roofing was excellent. I would recommend this company for their courteous, professional, and efficient service and expertise. We are most pleased with our new roof and the workmanship of the project. The roofing crew was amazing to watch….so hardworking and professional. Mr. Kain was in touch during the whole project and we knew we were in good hands. Many thanks!
It went great. Mr. Kain and all his employees are professional, efficient, courteous, and punctual. I am very pleased with their work.
Hanover
On a whim, I cruised through Angie’s List Wednesday afternoon and I called and left a message for a quote to put a new roof on my storage shed. It meant removing the existing roof and adding a ridge vent. Bill called me that evening and I explained what I was looking for. Bill came out on Thursday to assess the job and gave me a quote. On Friday morning, two men showed up and within 3.5 hours they were done and, except for the new roof, you would never have guessed they had been there. That even included a 30 minute rain delay. I watched them work and was impressed with their speed and efficiency. They arrived promptly and were polite. A few days later Bill called me a to make sure I was happy with the job. I would definitely recommend A Plus Roofing to others.
They did an excellent job. Roof looks great. As a person of faith, I was pleased to learn that Mr. Kain is the son of a local Pastor and a Deacon, himself, in a local church. That was just a personal “positive” for me, however, again, they did an excellent job and cleaned up afterwards very thoroughly.
Very professional. Did exactly what they said they would do. No surprises.
Henrico
A Plus Roofing recently replaced our roof, and we were very pleased with their professionalism, attention to detail, and the overall quality of the job they did. From the initial quoting process, during which Bill Kain explained how they would do things and the extra things A Plus Roofing would do to make the job look and go well, to the care of the actual workers in protecting everything around our house as they did their work, to the final cleanup of the job, we were totally pleased with our choice in contractors. I plan to use A Plus Roofing for other work on my house in the future (gutters done with roof, siding and window work in the plan), and I will heartily recommend them to all of my friends and neighbors without hesitation.
Billy was pleasant to deal with from the beginning to the end. He was professional, very organized, he put together a professional looking proposal, was not pushy, honest and very responsive. On top of that, his price was very good. I will recommend A Plus Roofing to everyone I know. His crew was amazing! They were on time, and worked very hard. They even spent a long time cleaning up everywhere. They did this after working a full day, so my hat goes off to them.
His was the only bid that I got. He came with a binder full of his licenses and was very organized and knowledgeable. He was friendly and his prices are excellent. He will be putting my roof on in a few weeks, I highly recommend him.
A Plus Roofing arrived when promised and the crew was dedicated, hard-working, and respectful. The temperatures were in excess of 90 degrees yet, they worked through the heat and into the evening hours. Billy was on-site daily. Although I don’t think the crew expected or needed him, it was definitely reassuring to a new customer to see the owner heavily engaged. I expected the job to take all week; they finished in 3 days.
I love my new roof!! I really appreciated the time and attention the crew provided to details, like covering my plants, using tarps to assist in cleanup and leaving the job each day only after cleaning up and leaving things neat. At the end of the job, they took particular care to go over the entire work area with magnets to remove any dropped nails. The crew was first rate – I felt blessed to have them.
The only score I gave less than an ‘A’ – which really is an A+, is the price. This is not meant to be a criticism; new roofs are expensive. I went over my budget, but would do it again for the quality and the excellent service. It isn’t always about the money.
This is one of the few times when I feel like I got what I paid for; and without any stress or hassle. I am a somewhat picky customer and my husband is much more particular and demanding. He was very pleased, a little surprised, and couldn’t say enough great things about our experience with Billy and A Plus Roofing. I highly recommend them.
Originally had A-Plus Roofing come out and look at the roof. Made a review of the original work I had done, which was just to look at and suggest what to do with the roof. Mr. Kain’s workers came out on Monday morning–and dumpster was left in the driveway at 7:45am, the materials were delivered at 8am and the roofers came at 8:30am. They worked diligently all day taking one short break for lunch. One part of the roof had shingles nailed over old shingles (previous roofer).
Had a number of new sheets of plywood installed and the new roof installed. One worker cleaned up as they went and honestly, the yard was cleaner when they left than before they came. The work was done in one day–they left around 6pm. The roof is BEAUTIFUL–have had more than a couple of compliments from the neighbors and family. Would DEFINITELY recommend A Plus Roofing to anyone who needs a new roof. Mr. Kain was friendly, informative and fair. His price was good and he has excellent credentials.
Mr. Kain and his entire team worked diligently to provide quality service, workmanship and final product [sic]. For the roof, they used top quality materials and accessories to update our attic venting system as well as the shingle/leak-barrier systems on the surface.
The A PLUS Roofing crew [and materials] arrived promptly and worked very efficiently, all day, to complete the job (two separate rooftops) in a single day. The men were respectful of our persons, our landscape and our property and did an exceptional job in cleaning up after themselves. The disposal bin remained overnight, but was removed bright and early the next morning.
We were fortunate to get some rain shortly after the roof was completed. A test which revealed zero leaks from either the planar surfaces, from the specialized Cobra hip vent or the repair from removal of obsolete attic fan.
With regard to the gutters, the old gutters were removed and new, seamless gutters were installed. A PLUS Roofing installed new “beefy” downspouts to move greater volumes of water, as well. They even accommodated my rain barrel’ dedicated downspout – a courtesy I wasn’t expecting as it had slipped my mind to even request it. The GutterDome appliances are clean and sleek looking. The “domes” are screwed to the gutters and look very professional. They replaced some vinyl DIY doohickeys that left [too] much to be desired.
Again, not a day after the gutters were completed, we get hit with one heck of a rain/hail storm complete with gale-force winds and torrential downpours. The gutters provided ample flow to move the efficient water-shedding of the new GAF roofs.
At the end of the day, A PLUS Roofing exceeded our expectations and increased our home’s value. The costs were reasonable for what we demanded and received. Bill Kain is a good man to work with and conducts business with honor and integrity. I don’t expect to need further roofing or gutter services any time soon, but my neighbors may and they will certainly receive my recommendations for A PLUS Roofing!
I prayed for a blessing. Father answered with A PLUS Roofing. Then, He proved His blessing with a Test of tests and, as usual, He chose well.
Mr. Kain was a real pleasure to work with. Very nice guy. From the start he was very gracious and appreciative that I contacted him about doing work for me. He was prompt in returning my phone calls and answering my questions. Very professional.
I choose his company because he explained to me in detail what the problem was, how he was going to fix it and the warranty on his work. He even took pictures. His crew started the work on time, finished on time and cleaned up the work site. From what I could tell his crew did a great job. Communication was excellent. Mr. Kain had to deviate from the original repair plan because of unforeseen problems however he called me promptly to explain the new plan and did not charge me extra. Mr. Kain is a caring person. I like that about him. He shows compassion for the people he serves.
Billy was patient with my barrage of questions when getting a quote and pitting him against other roofers. He walked me through the basics details of roofing and pros/cons of certain choices that needed to be made. Scheduling the work was relatively painless – had to delay a couple times due to rain, but we were able to work around the weather and didn’t have to wait weeks. I work full time and the crew happened to get their work done across two days while I was at work. Flat roof was done one day, and the main roof was knocked out the second day. Both look great and no problems to report. Thanks a bunch to Billy and his crew for the quality work!
The team was professional and thorough. The house looks like a completely different house with the beautiful new roof! There was not a speck of debris left in our yard. After the roof was on and the materials were cleaned up, I was impressed to see the workers carefully going around our whole property using giant magnets to pick up any loose nails that may have fallen. We’ve had over a foot of snow and several heavy rains and have been very snug under our new roof. Would definitely recommend!
Had the pleasure of working with Billy to come up with a few estimates for work we wanted to have done to our house. He was absolutely fantastic to work with, easy going, very responsive, and honest. He came prepared with samples and a binder of all the work they had performed and helped us make the right decision for us – no up-selling for products or services we did not need.
Ultimately we decided to replace our roof and skylight. The dumpster and supplies were delivered when promised and then unfortunately we had a rain delay. As soon as the weather cleared, the crew took two days as promised. Roof and skylight look fantastic and immediately all of our neighbors asked us who we used.
We had a slight issue with the rake boards over our garage. A contractor years ago replaced them with what turned out to be an inferior product. We had noticed some problems before the new roof went on and showed Billy before the work started. After the new roof was installed, the problem worsened and Billy himself came out and he replaced the rake boards late one evening, after 5pm to ensure we were taken care of. Simply outstanding customer service and workmanship.
The roof and skylight have also proven to work flawlessly at what we consider to be a very reasonable price. Several rains, many very hard downpours and no issues. We will use A+ Roofing for all of our roofing needs going forward.
Louisa
Billy and his team are top notch. Billy and his team go the extra mile to ensure their customer is satisfied. They are punctual and Billy is very respectful. The windows look great and the wrapping of the windows looks so nice. The team is very respectful of the property, they do not leave trash/garbage from the job. I would highly recommend A Plus Roofing for windows or roofing.
Billy Kain has an excellent team of roofers. The project itself was challenging because it was a cape cod with an unusual addition in the back. There were several different pitches and dormers on the roof. We had 2 portions of the roof that needed flat roof installation. Now our house looks brand new!
This was our first roofing experience. We checked the company out online and asked the company for references from previous jobs. I talked to two previous customers (1 asphalt roof and 1 metal roof on residential homes) and both couldn’t say enough good things about the company, their crews, and the quality of their work. We are very satisfied and would definitely recommend them to others.
New Kent
Samuel was the crew leader and he did a great job. His crew was well-practiced, worked well together, and created minimal waste. They delivered the supplies the night before and showed up on time the day of the job. They worked quickly and stayed at it until the job was done…All for a price we thought we thought was very reasonable, after comparing with other company’s quotes.
Powhatan
I highly recommend this firm to anyone looking for a first class job at a reasonable price.
First of all, Mr Kain (Billy) returned my initial call the same morning and offered to come out to see the job within 24 hours. Most of the other contractors I called could not come out for a few days …. some two weeks! This was important as I had just found a roof leak and was going on a 3 week vacation to Europe in a month’s time.
From the minute he arrived I was impressed with Billy’s very friendly and professional approach. He is clearly a man of integrity who has a lifetime of experience in the business. He is rightfully proud of the excellent reputation and recognition he has earned with top manufacturers. We discussed some specific issues to be addressed and he offered his advice on materials and solutions. He did not try to “up-sell” me on any products. Instead, he asked lots of questions and kept the focus on what was most appropriate for my needs. He even agreed to some changes (e.g. removal of roof-light/ partial gutter replacement) without additional charge.
I already had gutter protectors but, in medium-to-heavy rain the water simply cascaded over the porch like a waterfall. Mr. Kain introduced me to a high quality leaf protection system I had never seen before. Having had a major rain storm the day after they were installed, I can confirm that they worked beautifully!
Most importantly, they completed the whole roof within two weeks of my first inquiry AND gave me the most competitive price. The roofing team was extremely pleasant to deal with (thank you Sam and team). They arrived on time, completed the job in three days as promised, and were very tidy workers, clearing all waste and nails afterwards. They also called the day before to confirm the start date/time, and kept me informed of any details by phone throughout the job.
In my 15 years of working with contractors in the US I have nearly always had to deal with serious delays and work quality issues. This is by far the best experience I’ve ever had with a contractor. Thank you Billy for showing the rest how it SHOULD be done!
A-Plus Roofing is an excellent company. Mr. Kain was very prompt and courteous and a sincere Christian. We reviewed all his credentials. We met on a Monday and work started on that Thursday at the stated time. The men worked very hard for over 12 hours and for 3 days. They worked very systematically and repaired a few areas of our roof. Mr. Kain is a great communicator and even did follow-up calls and an on-site visit. The following week the new gutters were installed. We love our new roof and gutters and have no complaints at all. Since installment we have had several big downpours and no problem with leakage. I highly recommend A-Plus Roofing.
Prince George
Very punctual, they did a complete assessment of the roof by measuring the entire square footage, and explained how much it would cost. Was pleased to know it would cost up to $5000 less than previously quote. The entire roof was completed on one weekend. The 3D shingles from GAF really gives the roof a lot of depth and makes it really stand out from the rest. Also afterwards Mr. Kain also help me to receive a rebate from the shingle company for my service in the military.
Richmond
Finally, a company that lives up to its name. A Plus Roofing recently completed replacing the roof on our home. What a spectacular job! We love it. Our entire house looks 100% better. It was not an easy job either. Our house was built in the 1940’s and has had numerous additions since. The steep pitches and weathered dormers made it a challenge. However, Billy Kain and his crew took to the task. They were on time, professional, efficient, and at the lowest cost of any of the several roofing companies that I consulted with on Angie’s List. The crew was friendly, considerate, and obviously very experienced. They removed all debris neatly, treated our landscaping with respect, and completed the job on time with no hidden costs or surprises.
I would recommend A Plus Roofing to anyone in the Richmond, Virginia area that is considering replacing their weathered roof. You’ll be glad you choose A Plus Roofing. Billy Kain and his crew get an A Plus in my book.
They did a great job. I was very pleased with the work they did.
Mr, Kain was both friendly and highly professional. He showed up punctually for his first visit and took his time to discuss what our roof needed and explained exactly what his crew would do. He offered high quality products at a very competitive price. His crew was astounding. It was clear that they knew what they were doing. They worked efficiently, taking down the old roof and making repairs as needed. They put on a new roof with equal efficiency, adding a vent ridge, and flashing as needed. The house looked twenty years newer. And, they picked up carefully at the end of every day. My wife and I could not have been more pleased. Thanks!
Spotsylvania
The work went extremely well. Bill Kain’s crew came early each day and stayed past dark. Even with pending rainstorms, they completely covered parts of the exposed roof to ensure no water came through as they worked on each section of the roof. The men were courteous, neat, professional, and always cleaned up. I found no nails on the ground — they were that diligent in their clean up. It took them about 4-5 days to complete the job. Bill Kain came by a couple of days later to personally meet with us again to ensure the job was to our satisfaction — which it was. I will use Mr. Kain and A Plus Roofing again in a heartbeat. He made this effort a joyful experience.